Requesting a Payout from Your Balance
When you are ready to pull funds out, head to the withdrawal section inside your account. We route payouts through the same local rails you used to deposit — DANA, OVO or GoPay — so the money lands in a wallet you already control. Enter the amount you want to withdraw, confirm the destination wallet details match what is saved on your
profile, and submit the request. Our team reviews each withdrawal before releasing it; this step protects your account from unauthorised requests. Amounts and timing depend on wallet processing and verification status, so keeping your account details current keeps things moving.
- Open withdrawal section — Find the withdrawal tab inside your account settings or cashier page.
- Pick payout method — Choose DANA, OVO or GoPay as your payout destination.
- Enter amount and confirm details — Type the amount, verify the wallet number on file is correct, then submit.
- Review and release — Our team checks the request before funds are sent to your wallet.